Shipping Policy

Order processing

Orders placed before 2:00 PM Eastern Time on a business day are picked and shipped the same day from our warehouse at 1446 Carol Rd, Meadowbrook, PA 19046. Orders placed after that time, on weekends, or on US federal holidays are processed the next business day.

Rates and delivery estimates

• Standard Ground — $8.95, 4–7 business days. Free on merchandise subtotals over $99.
• Expedited 2-Day — $19.95, 2 business days.
• Overnight — $39.95, next business day when ordered before 2:00 PM ET.

Delivery estimates begin the day the carrier scans your parcel, not the day the order is placed. Oversized items such as weight benches and coolers may ship by freight with a scheduled delivery window.

Where we ship

We ship to all 50 US states and APO/FPO addresses. Alaska, Hawaii and PO boxes typically add 2–4 transit days and are not eligible for overnight service. We do not currently ship internationally.

Tracking

A carrier tracking number is emailed when your label is created and is also available on our order tracking page. If tracking has not updated after two business days, contact us and we will open a carrier trace.

Lost, delayed or damaged shipments

Report visible shipping damage within 5 days of delivery with photos of the packaging and product. For a parcel marked delivered that you cannot locate, wait 24 hours, check with neighbors and building staff, then contact us so we can file a claim. We replace or refund confirmed lost shipments.

Address accuracy

Please double-check your street address and unit number at checkout. Carrier address-correction fees on undeliverable parcels are deducted from any refund. We can change an address only before the label is created.

Questions

Call (952) 800-6905 (Mon–Fri 9:00–18:00 ET) or email suports@fusiontechcomponents.com with your order number.